Contact Us

Contact Us

We welcome customer questions, feedback, and reasonable service requests.

Whether you need assistance with product information, order status, shipping, tracking, returns, refunds, cancellations, after-sales support, or another order-related matter, the VLIPERR customer support team is available to assist you.

VLIPERR is operated by Sichuan Jinshang Tianli Trading Co., Ltd. Sichuan Jinshang Tianli Trading Co., Ltd. is responsible for the operation of this website and related customer support activities.

Please use the official contact information below when contacting us.

BRAND NAME
VLIPERR
CUSTOMER SUPPORT EMAIL
For product questions, orders, shipping, tracking, returns, refunds, cancellations, and after-sales support
LEGAL COMPANY NAME
Sichuan Jinshang Tianli Trading Co., Ltd.
Official operating company of VLIPERR
BUSINESS ADDRESS
Room 1304, 13th Floor, Building 2,
No. 200 Jirui Road,
Chengdu High-tech Zone,
China (Sichuan) Pilot Free Trade Zone
Registered business address of Sichuan Jinshang Tianli Trading Co., Ltd.
RETURN ADDRESS
Sichuan Jinshang Tianli Trading Co., Ltd.
Room 1304, 13th Floor, Building 2,
No. 200 Jirui Road,
Chengdu High-tech Zone,
China (Sichuan) Pilot Free Trade Zone
This address accepts approved customer returns. Please request return authorization before sending an item.

How to Contact Us

For questions regarding an existing order, please contact:

service@vliperr.com

Please include your order number whenever possible.

For product-related questions, please include the product name or relevant product information where possible.

For damaged, defective, incorrect, or incomplete products, please include clear photos or videos where relevant.

Return Information

Our registered business address also serves as the official return address for approved customer returns.

Before sending a return, please contact service@vliperr.com so that we can confirm eligibility and provide applicable return instructions.

Providing the return address publicly does not remove the requirement to obtain return authorization before sending an item.

Returns sent without sufficient order information or without following applicable return instructions may experience processing delays.

Official Contact Summary

Brand Name: VLIPERR
Customer Support Email: service@vliperr.com
Legal Company Name: Sichuan Jinshang Tianli Trading Co., Ltd.
Business Address: Room 1304, 13th Floor, Building 2, No. 200 Jirui Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone
Return Address: Sichuan Jinshang Tianli Trading Co., Ltd., Room 1304, 13th Floor, Building 2, No. 200 Jirui Road, Chengdu High-tech Zone, China (Sichuan) Pilot Free Trade Zone

Thank you for choosing VLIPERR. We appreciate your feedback and look forward to assisting you.